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At Zurich in North America, we understand that transitioning service-members and veterans offer a tremendous source for talent. Are your ready for a career with Zurich? This is the place to learn about our career opportunities in locations throughout the U.S.

What are your career aspirations? You may have a new direction or a certain position in mind. Or, perhaps you just want to weigh your options. Whatever the case, begin by exploring our career areas to learn more about jobs that reflect your service experience or MOS/MOC.

Visit us at zurichna.com/careers if you would like to explore more career possibilities using criteria other than your MOS/MOC.

Be challenged. Be inspired. Be supported. Work with us.

Job Information

Zurich NA Technical Director, Credit Lines in Schaumburg, Illinois

Technical Director, Credit Lines


Zurich North America is currently looking for an experienced Technical Director for our Credit Lines of business. As a senior member of the Technical Underwriting management team this role leads a team of expert underwriters, actuaries and product designers to deliver professional services necessary to support the successful underwriting of our Credit Lines business, which includes, Surety, Credit & Political Risk and Subguard/Subcontractor Default Insurance. Working with business unit leaders and local teams, this role is responsible for optimizing underwriting performance, by providing underwriting leadership and direct oversight of product management and development, product pricing, and portfolio performance management for all credit lines of business. The Technical Director for Credit Lines works closely with the leaders in the business units writing these lines, effectively acting as a trusted partner and advisor in setting strategy, then delivering portfolio performance analysis, identifying actions and providing underwriting tools to ensure successful execution of financial expectations for the entire portfolio. This role will also lead underwriting operational transformation, support a sound governance framework and contribute to the development of strategic underwriting goals, cycle management strategy and underwriting policy for all Credit Lines. Professional services delivered include: portfolio performance metrics; risk selection and pricing insights including emerging issues that impact profitability; annual state of the line analysis: lessons learned from large losses; underwriting qualify assurance; technical training and underwriting guidelines for underwriting empowerment; product management and development, product pricing and accumulation management.

This position is flexible on location although preferred location is in Schaumburg, IL, or Jersey City, NJ.

High Level Influencer Internally Focused - The job’s core deliverables rely on influencing or negotiating with a broad range of internal clients, specifically executives and/or senior management. Expectation of the need to employ specialized techniques and substantial experience. Relationships typically involve persuading or countering opposition.

Key Responsibilities Include:

  • Lead the delivery professional underwriting services necessary to support successful Credit Lines underwriting in order to drive expected financial results.

  • Develop, negotiate and implement strategic operational plans to support BU goals; provide input to the Credit Lines strategies.

  • Optimize allocation of resources and launch common products, projects, investments across Credit Lines that meet business unit needs.

  • Develop, expand business opportunities and long-term customer relationships.

Identify opportunities and risks associated with changes in direction of external environment, looking forward 5 years.

  • Produce results and achieve profits, either directly or by providing support by developing, implementing and monitoring business/ operational plans.

  • Determine which emerging issues (internal and external) are relevant to current and future needs and ensure strategies, programs, processes incorporate these.

  • Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.

  • Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.

  • Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.

Basic Qualifications:

  • Bachelor’s Degree and 12 or more years of experience in the Underwriting or Operations area


  • Experience operating across many different functional teams

  • Management and Leadership experience

Preferred Qualifications:

  • Advanced knowledge and practice of Credit Lines of business to include Surety, Credit& Political Risk and Subguard/Subcontractor Default Insurance

  • Experience managing cross functional teams to include Underwriters, Product Designers, Pricing Actuaries, and Underwriting Analysts

  • Strong Leadership skills

  • Demonstrated technical knowledge and multi-level leadership skills reflective of a practitioner who has been operating at a senior underwriting leadership level or manager role

  • Strong track record of fostering business improvement and delivering change in a complex insurance environment

  • Strong relationship, presentation skills, negotiation and leadership skills

  • Ability to interact with the C-Suite

  • Ability to manage complex portfolios


Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States-New Jersey-Jersey City

Schedule Full-time

Travel Yes, 25 % of the Time

Relocation Available No

Job Posting 03/29/19

Unposting Date Ongoing

Req ID: 18000A91

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.