Zurich NA Operations Analyst in Schaumburg, Illinois

Operations Analyst


Zurich is seeking an Operations Analyst to support the PremiumAudit Group. This role will ideally be based from the Zurich North America HomeOffice in Schaumburg, IL. Will also consider the role to be located at theRancho Cordova, CA office.

Under direct supervision, conducts standardized data analysis onexisting operating procedures, develops process improvements and refinementsusing cost/benefit analysis, and creates and revises procedure bulletins; actsas a subject matter expert on business systems and provides basic technicalassistance to support overall strategic, business, and operational planning,performance measurement, monitoring, and reporting.

Client Internally Focused - The job’s core deliverables rely on deliveringservice to internal clients, usually at the line manager or employee level. Mayinvolve sharing subject matter expertise to others in the organization orsupporting others in their efforts to deliver on our promise.

Basic Qualifications:

  • Bachelors Degree and No prior experience required in the Operationsarea


  • High School Diploma or Equivalent and 2 or more years of experience in theOperations area

Preferred Qualifications:

  • Operations experience within the insurance industry

  • Knowledge of Premium Audit

  • Microsoft Office skills, specifically with Excel and Access

  • Strong written and verbal communication skills

  • Knowledge of Tableau or similar data systems

  • Experience with database management

  • Processmapping experience

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States-California-Rancho Cordova

Schedule Full-time

Travel No

Relocation Available No

Job Posting 07/05/18

Unposting Date Ongoing

Req ID: 180005I9