Zurich NA IT Technical Operations Analyst in Schaumburg, Illinois

IT Technical Operations Analyst


Zurich Services Corporation (subsidiary ofZurich North America) is currently hiring an IT Technical Operations Analystreporting to a Security Technology Operations Manager. This person canreside in one of these locations – Grand Rapids, MI or Schaumburg, IL.


  • Implement and operationalize global security systems which may include log management, DAC, and packet capture services.

  • Maintain system integrity and security by initiating upgrades as necessitated by technology availability and maturity, security gaps, emerging threats, business risk and needs, and cost effectiveness.

  • Develop solution enhancements on behalf of key stakeholders

  • Provide subject matter expertise on key technologies in use within the IT environment

  • Works with matrixed security engineer to review significant changes

  • Escalation point for change requests for key IT security operational areas, acts as level 2 engineering support

  • Support break/fix activities regarding operational stability of security technologies

Basic Qualifications:

  • Bachelor's degree with 0 years of experience in the IT Security or IT Operations OR

  • Associates degree with 2 or more years of experience in the IT Security or IT Operations area OR

  • Zurich Insurance Certified Apprentice including an Associate Degree with 2 or more years of experience in the IT Security or the IT Operations area OR

  • High School Diploma or Equivalent with 4 or more years of experience in the IT Security or IT Operations area

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Computer Information Systems, Network Administration, Network Security or Information Security and Assurance

  • Ability to communicate security-related concepts to technical and non-technical employees

  • Experience with Windows and Linux servers

  • Experience with analyzing network traffic and network troubleshooting

  • Strong verbal and communication skills

  • Strong analytical and problem solving skills

  • Experience with database queries

  • IT or IT Security related certification

Imagine working for a company that trulycares about their employees, customers, stakeholders, and communities theyserve.

Imagine working for a values-drivenorganization that has the ambition and desire to be the best global insuranceprovider in the world.

Zurich is that place where 55,000 employeesacross approximately 200 countries and territories are all focused on helpingpeople and helping companies protect what is truly most important to them. Weare a values-driven organization that takes pride in the work that we do everyday and we have the ambition to be the best global insurer in theworld.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employmentagencies. Any unsolicited resume will become the property of Zurich AmericanInsurance. If you are a preferred vendor, please use our Recruiting AgencyPortal for resume submission.

Primary Location: United States-Michigan-Caledonia

Other Locations: United States-Illinois-Schaumburg

Schedule Full-time

Travel No

Relocation Available No

Job Posting 03/12/18

Unposting Date Ongoing

Req ID: 180001I8