Zurich NA Zurich Agency Operations - International Sales Support in Overland Park, Kansas

Zurich Agency Operations - International Sales Support


Job Summary

Our Zurich Agency Services CSR is part of a high performing team that works on new and renewal business opportunities received from various Zurich business units.. The ideal candidate will have the ability to support the ZAS Operations team and Manager.

The ideal candidate must have a high attention to detail, the ability to create and issue supporting documents such as Auto ID Cards, certificates of insurance and endorsements. This is a great opportunity to grow professionally supporting a very dynamic team and learning about our Canadian Cross Border business!

This individual will work primarily with external brokers and Zurich underwriters from many different business units to help facilitate reverse flow business for Zurich.

Client Internally Focused - The job’s core deliverables rely on delivering service to internal clients, usually at the line manager or employee level. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.

Job Qualifications

Basic Qualifications:

  • High School Diploma or Equivalent and 3 or more years of experience in the Administrative Support or Sales Support area


  • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Administrative Support or Sales Support area

Preferred Qualifications:

Insurance Agency Experience

Knowledge of multi-line P&C coverage and products

Knowledge of insurance policy, forms and applications

P&C license (must be able to obtain within 90 days of hire)

Knowledge of Excel is a plus

Strong Written and Verbal Communication Skills

Agency systems experiences is helpful

Internet research capabilities

CISR or other insurance designation

Ability to manage priorities

In-depth understanding and application of customer service techniques

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Kansas-Overland Park

Other Locations: United States-Minnesota-Anoka, United States-Nebraska-Omaha, United States-North Carolina-Winston-Salem, United States-South Dakota-Sioux Falls

Schedule Full-time

Travel No

Relocation Available No

Job Posting 12/11/18

Unposting Date Ongoing

Req ID: 180007UL

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.