Zurich NA Automotive Service Contract Claims Associate in Overland Park, Kansas
Automotive Service Contract Claims Associate
Zurich is hiring two Automotive Service Contract Claims Associates in our Overland Park KS location.
The chosen candidates will with direct supervision, investigate, evaluate and conclude low exposure, low complexity, mechanical breakdown claims by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. They will determine causes of failures and review specific contract language to apply applicable coverage for loss. They will also provide technical support to external sales staff and communicate primarily with service shops, dealership personnel, and claimants to gather information and resolve claims.
Client Externally Focused - The job’s core deliverables rely on delivering service to external clients and/or customers. Typically involves building relationships and promoting the company.
High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair areaOR
Bachelors Degree and 1 or more years of experience in the Automotive Repair areaOR
Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair areaAND
Customer service experience
Experience with Microsoft Office
Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management or service advisor
Strong communication and negotiation skills
Ability to multi-task
Organization and time management skills
Experience with collaboration and working across work groups
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.
Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.
Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location: United States-Kansas-Overland Park
Relocation Available No
Job Posting 04/25/18
Unposting Date Ongoing
Req ID: 180001YT