Zurich NA Claims Care Center Team Supervisor - Colorado Springs, CO in Colorado Springs, Colorado
Claims Care Center Team Supervisor - Colorado Springs, CO
Responsible for leading, supporting and training Customer Care Professionals in a Call Center environment as well as working with other Team Leaders in order to maintain high customer service levels in a production, in-bound call center.
Influencer Internally Focused - The job’s core deliverables rely on influencing or negotiating with a range of internal clients, usually at the line manager or employee level. Relationships typically involve promoting cooperation, collaboration or acceptance.
- Bachelors Degree and 4 or more years of experience in the Call Center area
- High School Diploma or Equivalent and 6 or more years of experience in the Call Center area
Insurance industry experience
INS 21, 22, 23
Effective communication skills
Strong problem solving skills
People management experience
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location: United States-Colorado-Colorado Springs
Travel Yes, 5 % of the Time
Relocation Available No
Job Posting 02/08/19
Unposting Date Ongoing
Req ID: 190000S6
It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.