Zurich NA General Liability Claims Specialist II in Atlanta, Georgia

General Liability Claims Specialist II


We are currently looking for a General Liability Claims Specialist to be located in our Atlanta office.

In this role, you will handle non-litigated and litigated commercial general liability claims of primarily moderate exposure and complexity, within specific limits of authority, and with limited supervision. Your caseload may include claims for dedicated accounts.

You must also be client focused, and develop strong partnerships that include communications and interactions with insureds, brokers and other internal business unit contacts to ensure smooth claims settlement, negotiations and resolution. You will ensure that claims are handled in the most efficient and effective manner to deliver on Zurich’s claims best practices and commitment to customer centricity.

This position will have the ability to eventually work from home up to 3 days per week.

Basic Qualifications:

  • Bachelor’s Degree and 4 or more years of experience in the Claims and Litigation area within the insurance industryOR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims Handling area within the Insurance industryOR

  • High School Diploma or Equivalent and 5 or more years of experience in the Claims and Litigation area within the Insurance industryOR

  • Juris Doctor and 2 or more years of experience in the Claims and Litigation area within the Insurance industryAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Knowledge of claims handling or insurance legal statutes and procedures

  • Customer service experience

Preferred Qualifications:

  • Commercial general liability claims handling experience

  • Managing of litigated claims files

  • Analytical skills

  • Negotiation experience

  • Strong communication skills

  • Ability to multi-task and adapt to a changing environment

  • Organization and time management skills

  • Experience collaborating across work groups

  • Microsoft Office experience

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Georgia-Atlanta

Schedule Full-time

Travel No

Relocation Available No

Job Posting 04/13/18

Unposting Date Ongoing

Req ID: 180002OL