Zurich NA Claims Associate II-Auto in Atlanta, Georgia

Zurich is hiring an Auto Claims Associate II in our Atlanta GA. office

The chosen candidate will investigate, evaluate and conclude low exposure, low complexity personal or commercial line claims by following established protocols to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service.

Client Externally Focused - The job’s core deliverables rely on delivering service to external clients and/or customers. Typically involves building relationships and promoting the company.

Basic Qualifications:

  • Bachelors Degree and No prior experience required in the Claims area

OR + High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area

OR + Zurich approved Apprenticeship program including an Associate Degree and No prior experience required in the Claims area

AND + Experience with Microsoft Office

Preferred Qualifications:

  • Analytical and organization skills
  • Ability to multi-task
  • Strong communication skills
  • Adapt to a changing environment
  • Experience collaborating across work groups
  • Agricultural experience for handling Crop line of business

Additional Job Functions:

• May negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.

• May participate in customer marketing efforts.

• May contribute to profitable growth by providing risk insight, information and trends to Business Unit or customer as needed.

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Title: Claims Associate II-Auto

Location: Georgia-Atlanta

Requisition ID: 170005ES